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Your IT vendors negotiate every day. You do it every three years.

Bivendo sits on your side of the table for renewals, tenders and renegotiations of IT contracts. Twenty years on both sides of that table, and not a single euro earned from the vendor you end up choosing.

NDA before the first documentFixed fee or results-basedNo vendor commissionsNo procurement headcount requiredGDPR-compliant

Managed Services Agreementversion 2, with changes

Art. 7.2 · Price adjustment

Fees shall be adjusted annually by 5% or in line with the index, whichever is higher in line with the Agoria index, capped at 3% per year.

Art. 12.1 · Renewal

Renews automatically for 36 12 months unless terminated six months 60 days before expiry.

Worked example: on €250,000 a year, art. 7.2 alone saves ± €31,600 over three years.

The problem

A sales team that does this every week, facing someone who fits it in between other things.

Most mid-sized companies have no dedicated IT buyer. The renewal lands on the desk of the IT lead or the CFO, squeezed in between everything else, usually too late to still have a real choice. On the other side sits an account manager with a quota, a discount budget he only releases at quarter-end, and a contract his lawyers wrote. That is not a fair match. We make it one.

Telecom & connectivityMicrosoft & licensingSaaSAzure, AWS, GCPManaged servicesWorkplace & hardwareSecurity servicesColocation & hostingBusiness software (commercial terms)Print

The playbook

How the other side negotiates. And how we respond.

No secrets, just patterns we watched up close for twenty years, first as sellers, then as buyers. Once you recognise them, you negotiate differently.

The quarter-end

Their moveThe real discount only appears in the last days of the quarter or fiscal year, when the quota has to land.

Our moveWe time your decision around their calendar, not the other way round.

Automatic renewal

Their moveA three-to-six-month notice period, buried in the general terms. Miss it and you are locked in for years again.

Our moveA renewal calendar across all your contracts, and negotiations that start well before the window closes.

Uncapped indexation

Their moveAnnual increases “in line with the index”, or a fixed percentage, or whichever is higher. Small on paper, big after three years.

Our moveA recognised index, a cap, and no stacking with other price increases.

The bundle

Their moveWhat you need is expensive, the rest comes “free”. Until you want to scale down and nothing turns out to be priced separately.

Our moveLine-item pricing, so you can compare, cut and rebalance.

Discount off list price

Their move“35% off” a list price nobody actually pays. The anchor sits wherever the seller put it.

Our moveWe compare net unit prices with what the market pays today.

The multi-year commitment

Their moveA sharper price in exchange for volume you may not reach in three years. The difference is called shelfware.

Our moveCommitments based on what you demonstrably use, with room to scale down.

The licence audit

Their moveA compliance review that happens to coincide with a proposal for a bigger contract.

Our moveYour licence usage mapped before they come looking, and the audit kept separate from the purchase. For complex licensing models we bring in a specialist partner.

The “strategic partner”

Their moveA good relationship slowly becomes exclusivity, and exclusivity means: no competition at renewal time.

Our moveA credible alternative on the table, even if you end up staying.

Examples

More contract clauses, before and after.

A sample of the changes we propose in practice, by category.

Services

Start small. Only go further when it pays for itself.

Three ways to work with us. Most clients start with the scan and decide what comes next with the numbers in hand.

One-off · 3 weeks · start here

Contract & spend scan

We map your IT contracts and spend, and show you where the money leaks.

from €4,950fixed fee per tier, see below

  • Contract register with expiry dates and notice periods
  • Renewal calendar for 18 months
  • Top 10 savings opportunities, quantified
  • A one-page summary for your CFO or board
Request a scan →

Per engagement

Renewal or tender

One contract coming up for renewal, or a vendor you want to put back into competition. We do the work, you make the call.

from €7,500or 25% of first-year savings

  • Analysis of contract and usage
  • Negotiation strategy
  • Requirements and evaluation, if an RFP is needed
  • Negotiation alongside you or on your behalf
Submit a case →

Ongoing · 12 months

Sourcing desk

Your outsourced IT procurement function. No renewal slips through unnoticed again.

on requestlimited capacity: we work with a small number of clients at a time

  • Renewal calendar, monitored and prepared
  • Quarterly reviews with your largest vendors
  • Licence usage reviews (Microsoft 365, SaaS)
  • Monthly cloud and SaaS cost report
Discuss the sourcing desk →

The scan: priced by scope

The number of vendors sets the tier, not the size of your company. We cover the vendors that together make up roughly 80% of your IT spend, for one legal entity in Belgium.

TierAnnual IT spendVendorsPrice
Compactup to €1Mmax. 15€4,950
Standard€1M – €3Mmax. 30€8,500
Extended€3M – €5Mmax. 50€12,500
Larger or multi-countryover €5Min phasesfrom €15,000

Additional vendor beyond the tier: €350. Contracts negotiated at group level abroad fall outside the scan.

All prices exclude 21% Belgian VAT. Savings only count once your own finance team confirms them.

What we do

Six disciplines, applied within every scan, case and the sourcing desk.

Reviewing IT contracts and vendors, in our experience, always uncovers meaningful savings, typically between 10% and 50%, depending on how well you've already negotiated.

Vendor selection

Independent, market-validated shortlists for any IT category, with no referral fees or reseller margins.

  • Market scan & category taxonomy
  • Fit & risk scoring
  • Candidate shortlist
  • Where you have the strongest negotiating position

Contract negotiation

Competitive pressure on every renewal. We know the seller's playbook because we wrote it.

  • Renewal calendar & triage
  • Concrete rewrite suggestions, clause by clause
  • Benchmark & price ceiling
  • Realised-savings tracking

Licence optimization

Cut unused, duplicated and over-tiered seats, across SaaS, ELAs and enterprise stacks.

  • Entitlement reconciliation
  • Tier & metric optimization
  • Usage telemetry
  • Compliance posture

RFP management

End-to-end RFx execution: scoping, market scan, evaluation, scoring and award recommendation.

  • Requirements workshops
  • Shortlist & RFI/RFP
  • Weighted evaluation
  • Award & transition plan

Cloud & hosting cost

Comparing and optimizing cloud costs across the major providers (AWS, Azure, GCP) and on-prem or local hosting partners: where are you overpaying today, and what's the alternative?

  • Cost comparison: cloud vs. on-prem/local
  • Rightsizing & savings opportunities
  • Negotiating commitment discounts
  • Market benchmark for hosting & cloud pricing

Asset lifecycle management

TCO optimization across the full lifecycle, from purchase through refresh to retirement.

  • Inventory & TCO baseline
  • Refresh strategy
  • Disposal & residual value
  • Lifecycle governance

Approach

From first call to signed contract.

  1. IntroductionThirty minutes, under NDA. Where does it hurt, what is coming up?
  2. DocumentsContracts, invoices, licence exports. Read-only access is enough.
  3. AnalysisContract terms, actual usage and market prices side by side.
  4. ReportDiscussed with management or the CFO. You decide what happens next.
  5. ExecutionRenegotiation or tender, only if you want it.

Independence

Independence is not a slogan. It is written into every engagement letter.

An advisor who earns from what he recommends is a salesperson. That is why we put these five commitments in writing, for every engagement.

Commitment 1No vendor commissions.Our only income comes from the client we work for.
Commitment 2No reseller margins.We do not sell licences, hardware or services.
Commitment 3We don’t implement what we recommend.Whoever runs the migration has a stake in the outcome. We don’t.
Commitment 4A conflict-of-interest declaration for every engagement.Any tie with a vendor in scope is disclosed in writing upfront.
Commitment 5Savings confirmed by your finance team.Only what shows up in your books counts.

Who we serve

Too big to wing it. Too small for a procurement department.

Mid-sized companies

An IT budget between half a million and five million euros a year, and nobody following up the contracts full-time.

No dedicated IT buyer

The IT manager or CFO handles renewals on the side. We do the groundwork; they keep the decision.

Buy-and-build and private equity

Every acquisition adds another layer of contracts. Harmonising and renegotiating them is often the fastest synergy there is.

Ahead of a major outsourcing

A new managed services partner, or bringing IT back in-house. A decision for years, with a contract built to match.

Not for

  • Companies with their own IT procurement department. We exist for those who don’t have one.
  • Public procurement. Public tender law is a discipline of its own.
  • Anyone who also wants the implementation. We don’t implement what we recommend; that is how we stay independent.

Renewal check

How exposed is your next renewal?

Eight questions, two minutes. Your answers stay in your browser; nothing is sent.

    Discretion

    Why you won’t find names here.

    The Belgian IT market is small. Everybody knows everybody, and vendors don’t need to know in advance who is sitting on your side of the table. That is why we publish no client names, and not our own either. You get to know us on the first call, under NDA.

    Both sides of the table

    Sales, presales and contracting at IT service providers. Then end-to-end responsibility for IT budgets and vendors.

    Senior, always

    Whoever takes the first call also does the work. No juniors, no pyramid.

    References on request

    After the introductory call, we put you in touch with clients who have agreed to act as a reference.

    Questions

    What we are asked most often.

    Will you work against our current vendor?

    No. A good deal is one the vendor can live with too. We make sure you get a market-rate price and fair terms, often with the same partner. Switching is an option, not the goal.

    How do you measure savings?

    Against what you would have paid without intervention: the current price, including contractual indexation and renewal. We agree that baseline with you upfront, and your finance team confirms the result. Only then does it count towards a results-based fee.

    What if the scan finds nothing?

    The scan is a fixed price for the work itself, whatever the outcome. If it turns out you're already in good shape, that's a result too: you know for certain your current approach holds up, with the contract register and renewal calendar as tangible output.

    Which documents do you need?

    Contracts and annexes, invoices for the last twelve months and, where relevant, licence or consumption exports. Read-only access is enough; we never ask for admin rights on your systems.

    How do you handle confidential information?

    We sign an NDA before receiving any documents, process data within the EU and delete everything at the end of the engagement unless you ask otherwise.

    What is in and out of scope for the scan?

    In: telecom and connectivity, Microsoft 365 and Azure, SaaS, managed services and outsourcing, workplace, hardware and print, security services, colocation and hosting. Commercial terms only: business software such as ERP and CRM. We negotiate price, indexation, term, termination and SLA, but we don’t do functional software selection. Out: buildings, energy and facility management.

    What about software with complex licensing?

    We cover the commercial terms of every contract, and for Microsoft 365 and SaaS we also map actual usage. For complex licensing models such as Oracle, SAP, IBM or VMware, we flag the risk in the scan. For a compliance position we work with specialist partners, transparently and without receiving any fee for it.

    Which languages do you work in?

    Dutch and English. Negotiations in French are discussed case by case.

    Contact

    Which renewal is coming up?

    Tell us briefly what it is about. You’ll get a reply within one working day, with a proposal for a first call.

    • Within one working day a reply by email, with two or three time slots.
    • A video call of thirty minutes. Free, no strings attached.
    • An NDA, signed before we see a single document.
    • A proposal with a fixed fee or a results-based arrangement, in writing.
    • Prefer email? hello@bivendo.be